Terms and conditions

Your account

Provide accurate account details and keep them up to date. You are responsible for protecting your password and for activity carried out through your account. Tell support promptly if you suspect unauthorised access. Do not impersonate another person, misuse another account, or use the service for unlawful activity.

Bundle orders

Check the network, bundle, price, and recipient phone number before confirming an order. Bundle availability and delivery depend in part on the relevant network and service provider. We submit an order for processing and display the status we receive. If an order fails or its status is unclear, use the transaction page or contact support with the reference.

Once a bundle has been successfully delivered or consumed by the recipient, it may not be possible to reverse it. If you believe an order was processed incorrectly, contact support so we can review its status.

Wallet and payments

Wallet top-ups are initiated through Paystack. The amount, currency, and any applicable fee are shown before you confirm payment. A wallet is credited after the payment is verified. Do not treat a pending payment as available wallet funds. If a payment or order fails, refunds or reversals are handled according to the verified transaction status and the applicable payment or delivery provider.

Referrals

Referral rewards are subject to the eligibility and withdrawal rules displayed in your account. Referral codes must not be used to mislead users, create fraudulent accounts, or manipulate rewards. We may review or withhold a reward while investigating suspected abuse or an unresolved transaction.

Acceptable use and service changes

Do not interfere with the website, attempt to bypass payment or security controls, submit false transaction details, or use automated activity to disrupt the service. We may temporarily limit access to protect users, investigate suspected abuse, perform maintenance, or respond to a provider outage. We will make reasonable efforts to restore normal service when possible.

Support, account closure, and updates

Contact support through the website for questions about an order, payment, or account. You can request account deletion using the steps on our account deletion page. We may update these terms as the service changes; the current version and update date will be posted here. Continued use after an update means you accept the revised terms to the extent permitted by applicable law.

Applicable law

These terms are subject to applicable laws. Nothing in them limits a right or remedy that cannot lawfully be limited.